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AI Automation for Logistics & Courier Companies

Logistics teams lose time switching between dashboards and spreadsheets. Muhammad Ali builds WhatsApp AI agents that let staff and customers handle shipments from a chat, connected to the APIs the company already has.

Discuss Your Project

What I Build

  • Role-based access for admins, sub-admins, collection staff, riders and customers
  • Shipment booking from a photo using OCR and AI, confirmed before any API call
  • Tracking updates and rider assignment in WhatsApp
  • PDF shipping slips, invoices and receipts sent in the chat
  • Customer self-service tracking and inquiries

Tools I Use

  • n8n
  • Google Gemini
  • WhatsApp Cloud API
  • Laravel REST APIs
  • OCR
  • PDF Generation

AI Automation for Logistics Projects

Role-Based WhatsApp AI Agent for Aba-Express Logistics — WhatsApp AI Agents Video
WhatsApp AI Agents

Role-Based WhatsApp AI Agent for Aba-Express Logistics

A role-based WhatsApp AI agent for a logistics and freight company that lets admins, riders and customers run the whole shipment lifecycle from a chat, with OCR booking and PDF invoices.

  • n8n
  • Google Gemini
  • WhatsApp Cloud API
  • Laravel REST APIs
  • OCR
  • PDF Generation

Frequently Asked Questions

Can a WhatsApp agent replace a logistics dashboard login?

For day-to-day tasks, yes. At Aba-Express, the Oman team and field staff handle booking, tracking, delivery and invoicing from WhatsApp with no dashboard login.

Do we need to replace our existing system?

No. The Aba-Express agent calls the company's existing Laravel REST APIs, so the backend stays as it is.